The first step in cleaning your rug is a careful inspection by one of our rug cleaning staff. They will examine the condition of the rug and test the dyes for color fastness to make sure the dye will not bleed during the cleaning.
The second stage is to remove dirt from the rug. With our professional rug equipment this is an easy task. We use a rug duster for the first step to remove loose dirt and particles from the rug. The dusting machine beats the back of the rug so dust that is deep in the rug pile push out of the pile and drops from the rug. Because the tight pile of some wool rugs, that can be several handfuls of dirt.
The third step is to wash the rug using our special technique. We do not shampoo the rug with water and a green cleaning solution. Harsh chemicals can damage the rug fiber and cause the dyes to run. We will also remove tough stains and odors from your carpet. Once we are down cleaning the rug we give it a thorough rinsing to remove dirty water.
The fourth step is to dry the rug with our spin drying machine that remove any dirty water and cleaning agent that remains in the rug after rinsing. A professional rug cleaning company knows how to dry a wool rug correctly. If you dry the rug with too high heat it will shrink and if you take too long it can cause the rug to smell. With our spin drying technology we dry rugs in a few hours after they cleaned.
We finish the job by giving your rug a final inspection to make sure we removed the dirt, stains and odors. If we approve the rug, then we use our finishing machine to vacuum and brush he rug, and wrap it. Then we contact you and set up our free delivery to you.